I'm sorry, I know this might be mean, but some people are really, really.. stupid. I don't think that really means I look down on them, but sometime their stupidity is quite humorous. It comes with the territory in customer service.
Just now, a person is in here at work using our copier machine. I hear her make a couple of copies, then she looks up at me, holding up one of the copies to show me. She's holding it in landscape (on it's side) and the copied text is in portrait (straight up), which means it cut off a good portion of what she wanted. Then she asks “Do you know how to get this to not cut off the edges?” Genius. Yeah, turn the paper you're copying the other way. There are markings on the copy glass which show you the direction to put the paper, even. She's like the 3rd or 4th person in the last couple weeks with this exact same “problem”, too. Aye carumba.
Another lady came in earlier this morning, about 9:15 AM. We're super dead around here, so I was rebuilding the public computers, meaning they weren't usable. I told her our computers wouldn't be available till about 10 AM. She semi-freaked, because she had a resume on the disk that she needed to print out for a 10 AM interview. I told her I would print it on my computer. Who on earth prints up their resume not even an hour before an interview? Hello, we're prepared.
My first final tonight.. woo hoo.
Flu, fever, and acheyness all suck.